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      <image:title>Talks and writing - Method Now, Near and Next podcast: The Internet Of Things Is Not A Thing</image:title>
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    <loc>https://www.clairerowland.com/talks-and-writing/iotuk-report-ux-and-service-design-for-connected-products</loc>
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      <image:title>Talks and writing - IoTUK report: UX and service design for connected products</image:title>
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    <loc>https://www.clairerowland.com/talks-and-writing/ux-scotland-claire-rowland-iot</loc>
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    <lastmod>2021-11-08</lastmod>
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      <image:title>Talks and writing - UXScotland keynote: Systems, discontinuities and thinking beyond UI</image:title>
      <image:caption>Watch the video on Software Acumen’s Vimeo feed.</image:caption>
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      <image:title>Talks and writing - 5 questions for connected product UX</image:title>
      <image:caption>Image courtesy of Method</image:caption>
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    <loc>https://www.clairerowland.com/services</loc>
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    <lastmod>2024-09-07</lastmod>
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  <url>
    <loc>https://www.clairerowland.com/my-book</loc>
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    <lastmod>2021-01-29</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/601041f6c73dc30e26009048/1611922712749-YAEJS3E523XTU1EGX98X/bookcover.png</image:loc>
      <image:title>My book - “This is more than a UX book; it covers all of the critical design and technology issues around making great connected products.” David Rose, author of Enchanted Objects “This book should be on the desk of anyone contemplating an IoT product.” Dr. Andy Stanford-Clark, CTO IBM UK and Ireland, co-inventor of MQTT</image:title>
      <image:caption>This book provides experienced UX designers and technologists with a clear and practical roadmap for approaching consumer product strategy and design in this novel market. By drawing on the best design practice and academic research, Designing Connected Products delivers sound advice for working with cross-device interactions and complex ecosystems inherent in IoT technology. Topics include: How the technology of IoT affects UX Product and design strategy for connected devices Industrial design Interface and interaction design for embedded devices Cross-device interactions and interusability Interoperability Responsible IoT design Designing with data Prototyping and user research methods for connected products</image:caption>
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  <url>
    <loc>https://www.clairerowland.com/about-me</loc>
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    <lastmod>2024-09-07</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/601041f6c73dc30e26009048/1611767802678-VNA4L4CVWMBPHZCS6O4A/clurr%2Biceberg.jpg</image:loc>
      <image:title>About me - Hi, I’m Claire</image:title>
      <image:caption>I love working with emerging tech to create great products for mass market audiences. I’ve been working in tech since 1997, starting in UX research and design, moving into digital service and strategic design and latterly product management and strategy. I’ve worked in mobile since that meant designing WAP sites for the Nokia 7110, and quickly embraced the challenges of cross-platform and ubiquitous user experiences. I first became involved in IoT while head of research for design consultancy Fjord, where I led Fjord’s involvement in Smarcos, an EU-funded R&amp;D consortium investigating the interusability of interconnected embedded devices (that’s a mouthful, but essentially it’s the UX of IoT). In 2012 I joined AlertMe, a connected home platform provider subsequently acquired by British Gas, as product manager for service design. There I began to learn the nuts and bolts of delivering real-world IoT products and discovered a passion for energy tech. I led the design of the 2nd generation Remote Heating Control (the predecessor to Hive) and the first generation Smart Energy Report, the UK’s first consumer smart meter report. I launched my own consultancy in 2014, and published my book in 2015. I’m a frequent speaker on the international conference circuit. These days, I’m particularly interested in challenges in consumer energy management and demand response, and balancing the power grid in ways that work for mainstream consumers. I’m currently the senior manager for the Living Lab and Whole Energy Systems Accelerator at Energy Systems Catapult, a not for profit UK innovation agency dedicated to accelerating the decarbonisation of the UK energy system. Get in touch if you’d like to talk about IoT, energy, or ways we can not melt all the icebergs.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.clairerowland.com/contact</loc>
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    <lastmod>2021-01-27</lastmod>
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    <loc>https://www.clairerowland.com/case-studies</loc>
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    <lastmod>2023-05-01</lastmod>
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